FAQs

  • Where are you located?
    • Southern California
  • What is the return policy?
    • All items are final sale
  • My package arrived damaged and/or defective.
    • Every item is packaged with care, and damage from the post office is out of our control. Please use the contact page or  email us at [email protected] so we can assess the situation and help you. 
  • How long does it take to make a phone case?
    • Cases are made in a day, but need a minimum of 7 days to completely dry. 
  • Are your phone cases considered protective?
    • No, for decorative use only. If you would like a protective case, we can provide one at an extra cost. 
  • Can I purchase a case I've seen on your social media?
    • Yes! After placing your order, please email us. The case will not be 100% identical due to it being handmade and limited stock in charms.